Overview of occupational stress and its implications for technology-based interventions in early adulthood

Authors

  • Uli Ester Bethania Gandhi Purba Author

DOI:

https://doi.org/10.5281/zenodo.17085189

Keywords:

Coping, Occupational stress, Psychological well-being, Qualitative study, Social support

Abstract

This study aims to explore the subjective experiences of occupational stress among young adults with different occupational backgrounds using a qualitative case study approach. Three participants, aged 23 to 27, were interviewed: an elementary school teacher, a finance staff member, and a special education school operator. Prior to the interviews, participants completed the Perceived Stress Scale (PSS), which indicated moderate-to-high stress levels in two participants and moderate stress in one. Semi-structured interviews were used to investigate sources of stress, its impact, and coping strategies employed. Thematic analysis revealed that excessive workload, tight deadlines, workplace conflicts, and multitasking demands were the primary stressors. Symptoms reported included physical fatigue, anxiety, sleep disturbances, and reduced work motivation. Although coping strategies such as relaxation, time management, and social support were utilized, stress continued to affect participants' psychological well-being and personal life. These findings support the transactional model of stress by Lazarus and Folkman and the buffering hypothesis by Cohen and Wills, highlighting the crucial role of social support and organizational intervention in mitigating workplace stress.

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Published

2025-09-09

Issue

Section

Articles